There is nothing worse than living with a broken fireplace. We can help get yours working again without hasslE.
We know how frustrating it is to have a broken fireplace and not be able to get a straight answer about its repair. That’s why our service price covers all labor and any return trips.
Enter your information in the form below.
We’ll call you to set up a time that’s convenient for you.
Your fireplace will be fixed by our team of professionals.
Use and care videos to help answer your questions
Wondering how to light your pilot light, or where to find your fireplace serial number? These videos answer some of the most common questions we get.
Finding your serial number:
How to light a Heat & Glo standing pilot light:
How to use the Heat & Glo RC300 IntelliFire™ Plus Wireless Remote:
Service Rates
Gas Fireplace Service
(units less than 10 years old and installed by Fireside)
* +$50 for units over 10 years old
Call or Email for Pricing
Large Linear Gas Fireplaces
(5 – 6ft)
Call or Email for Pricing
Pellet Stove Service
Call or Email for Pricing
13-point safety check:
The manufacturer of your fireplace recommends a maintenance “tune-up” be performed annually to ensure the safe, efficient operation of your fireplace. To keep your fireplace operating at its peak performance, our factory-trained technicians will perform the following 13-point safety check:
Check seals for proper fit
Clean glass and check for C/O leaks
Clean and correctly position logs
Replace ember bed material
Clean firebox and burn area
Touch up interior firebox paint
Clean heat exchanger and air intake areas
Clean and adjust burner settings
Adjust and clean pilot flame and/or igniter
Adjust thermocouple and thermopile alignment
Adjust gas valve manifold pressure
Check all millivolt currents and connections
Verify Piezo igniter operation
Contact Your Nearest Showroom to Get an Estimate
Our team will work with you to create an estimate for your project. Contact us today!